The Findings Of Our Group Presentation Social Work Essay

The Findings Of Our crowd display Social Work EssayFrom the findings of our multitude familiarizeation, it can be utter that property compresseds doing things just, moreover the things which the operation needs to do right volition vary according to the kind of operation. For example, in the hospital, none could mean making sure that patents get the most appropriate treatment, that the treatment is carried expose in a medically correct manner, it would also include such things as ensuring that the hospital is clean, and that the staff ar well informed and couthy towards patients.Its not surprising that all operations regard quality as a particularly important object. In some(prenominal) slipmodal value quality is the most visible part of what an operation does. Further more, its some thing that a customer finds relatively easy to judge close to the operation. By petition is it right or wrong? Is it the way its supposed to be? in that respect is some thing fundame ntal about quality. Because of this, its clearly a major(ip) influence on customer satisfaction or dissatisfaction.Quality so is simple have-to doe withing the customer requirements, and this has been expressed in many waysFitness for purpose or use, Conformance to requirements, and in many diametric ways.Clearly, part of the acceptability of a service will depend on its ability to function satisfactorily over a period of time, and it is this conniption of performance that is given the name reliability. It is the ability of the service to continue to meet the customer requirements. It is important to realize that the meeting the customer requirements definition of quality is not restrictive to the functional characteristics of services. A report on your section to the root word and to the sketch that was presentedI contributed a great deal in the planning and writing up of the presentation. Our sort out communicated amongst itself both efficiently and effectively. Although we poised on only one occasion outside academic hours as a whole free radical, the meeting was extremely constructive as we were open to discuss and arrange the main sections of the presentation.My role within the group was to intent the slides and query on the topic I was allocated as a ingredient of the group. Firstly, I decided to research on the theory of rendering and the Deming cycle, and seek to link these theories to the results of the care quality commission report on the devil care homes of our choice. The other role in the prevail of the group multiform introducing the main leads of the presentation and writing up on one of the cardinal points in the conclusion.A report on how the group worked togetherGroup work has been defined by various authors, however Kurland and Salmon (2003) states that for some group work is just another way of talking about teamwork, however, working in groups is often presented as a serious way of dividing work and increasing produ ctivity. It can also be argued that it allows for the utilization of the different skills, knowledge and experiences that people have, (Cory and Cory, 2002). Kurland and Salmon (2002) describes team work as federation, thereof he goes to describe partnership working as a variety of arrangements with different purposes, time scales, structures, operating procedures and members between groups and the community as a whole. Lowndes (2002) adding that partnership/group working achieves what would be difficult or unthinkable for a single person to do on their own therefore collaborative working is also known as partnership working. However, (Wildridge et al, 2004) argues that partnership working is not in and of itself a good thing. Yalom (2005) claims that for a group work to be effective 10 characteristic should be present Develop goals and plans, Enhance communion among members, Develop and maintain positive relationships among members, forge problems and make decisions on a tim ely basis, Successfully manage conflict, help oneself fat meetings, Clarify roles for team members, Operate in a productive manner, Exhibit effective team leadershipand Provide development opportunities for team members. Our group work lacked the communication skills, hence working in a group proved difficult. Donovan (2005) states that good communication is critical to effective teamwork it is far more than talking and listening. It is somemultiplication a complex and puzzling adjoin. However, effective communication is possible with the right approach, techniques and some practice. Our group could have worked better as a team. The main flaw was our inability to meet up, discuss ideas and flex all aware as to which stage of drafting we are. We at times thought different things were occurring and we didnt all pull in the same forethought until towards the end when editing the slides.1 These are the sessions where we worked well as a group. When editing, we looked at the slides and any idea brought up by one of our group members were considered. This process happened several times and this ensured us that we were all happy with the final imitate of our presentation.Another disappointing thing about our group was the lack of met deadlines. However, this at present came as a consequence as a lack of deadlines set. Although the work was shared between the group, it was much disorganised as to when it should be done. It was in truth difficult for this reason to know whether we were ahead or behind enrolment with the only dates determined was the final deadline for all work (15/04/2010).My experience in group work has showed that there are many problems that accompany group work that is people dont pull their weight and one person who dont deflect up leaving other person to complete the task. in that location are problems with time management as some people might not attend time set because of other cargo and lack of commitment towards the task resulting in people not doing what was given to them, this is a medium-large de-motivation factor in group as it pulls the whole group belt down and effects work. The day we met for the branch time to prepare our presentation, our strategy multiform first gathering all knowledge on Deming using research skills like using reputable sources from the Internet, newspaper and articles for the next meeting. On the first of three meeting we covered what points were relevant and how would we structure the presentation and had an symmetry on the type of care home we will use for our presentation.The adjacent week we gathered our research together and highlighted the important and relevant information and set our specific points for distributively person to cover and what to research, we also began our PowerPoint presentation. My point was to design the slides and prepare a clear explanation of the theory of variation and the Deming cycle. On the final week we brought in our final version on wh at each of us would cover and finalised the presentation and practice our presentation and change by reversal each other if there were any faults and gave inputs to each other on how they improve it even further.What I learnt in group work with my colleagues fleck preparing for presentation that people who have good decision making skills will set a vision of what need to be accomplished and saddle horse a structure of how should we aim to achieve it. This part involves being good at making decisions, as it is very crucial part in-group work and a good academic skill to have. This motivates other to decisions rather accordingly leaving it to the end, as it helpss set a goal to aim for. There are also couple of skills that are crucial they include setting prioritise, communicating between colleague and inter personal skills. For example endowment constructive criticism like our group did when we were carrying out presentation to each other.2 (Rose et al,1989) It could have been wise to adopt Tuckmans literature on group development, ground on a meta-analysis of the complex models which had previously been developed. It has the virtue of being memorable, but the limitation of being rather rigid.3(Tuckman, 1965)1 Davis,B.G.(2009)(2nd ed.) Tools for teaching. San Francisco Jossey-Bass2 Brower,A.M.,Rose,S.D.(1989) Advances in Group work research. capital of the United Kingdom Eurospan/Haworth.3 Tuckman,B. (1965) Developmental Sequence in Small Groups Psychological Bulletin 63 pp. 384-399