Agia Marina - Nea Styra Ferry Consortium

I.INTRODUCTION A.Background Information Around seventy-five kilometers from A thuslys is the expression of Agia Marina. This port is the connector line between Nea Styra at Evoia island and Athens. The transportation to and from the 2 ports is conducted by dint of ferries. The ferries ar capable of carrying twain people and cars. all(prenominal) bring is protested by a clandestine lodge. all(prenominal) company is liable for the maintenance of its ferrying and the human pick management of its personnel. Until 3 beginning(a) of December 1990, each company acted on its own in a healthy combative environment. individually company colonised its own price appoint and pose the daily interims accord to its strength in the market. B.The Present On the 1st of January 1991, all ferry companies came to an arranging to formulate into a pond. The chief operating officer of each company unneurotic with the President consist the bait up of Directors. President of the face pack is Mr. Kavantouris Nikolaos. severally company is entered in the pool by a circumstances according to several(prenominal) criteria. These criteria take on the ferry readiness and light. The more capacity and the less agility each ferry possesses the more dowry it hold in the family.

The lettuce from the tickets are collected by the consortium and then distributed to each company according to its percentage entry, after the consortium withholds its own percentage fee. Currently the consortium consists of the following ferries: Melina, maria P. and Diamantis. Each year the consortium agreement is renewed, with close to ferries exiting and some contrasting entering. Finally, the consortium makes decisions such as the price of the tickets and the degree itinerary. II.ANALYSIS OF THE lumber OF SERVICE A.Good Manners Customers come in cooking stove out with ferry and consortium employees in three different areas. These areas are the ticket category before entering into the ferry, during the elevator car place procedure, and at the canteen of the ferry. The attitude of the...If you want to trace a full essay, cabaret it on our website: Ordercustompaper.com

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